
Amit Kumar Srivastava
An enthusiastic and accomplished Analytic Professional with 8 years experience in the ITES/HR Outsourcing sector, dependable and adaptable,... | Pune, Maharashtra, India
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Amit Kumar Srivastava’s Location Pune, Maharashtra, India
Amit Kumar Srivastava’s Expertise An enthusiastic and accomplished Analytic Professional with 8 years experience in the ITES/HR Outsourcing sector, dependable and adaptable, creative, with excellent people handling and project management skills, high on initiatives, interested in a deserving position in Operations/Quality/Project Management etc. During my 8 years of employment in ITES/HR Outsourcing Industry, I have demonstrated leadership, independence, mastery, superior work habits, proficiency. I enjoy the challenges, responsibility, goal setting involved in my work, and applying my abilities to real-world situations. I also have proven ability with Coaching/Training and Project Management skills, which I am called upon to use on a regular basis. Excellent mentor and coach; target and achievement oriented with an ability to take up challenges and perform in changing work environments. Proven ability of managing team coupled with expertise in preparing training manuals and monitoring performance of team members. Highlights: Volunteered for Train the Trainer program with Learning & Development department. Certified as a lead facilitator. Facilitating various training programs across organization for 3 years. May’11-Jul’11 transitioned a new process of Retiree Benefits Exchange in Chennai. It was a team of 3 including me who took care of entire process set up. I was involved in designing of processes, SOP, work instruction, process mapping and training. Trained 120 new hires at different levels as a lead facilitator. Streamlined SOP (Standard Operating Procedure) database management to ensure that smallest of changes are captured in client specific SOPs, change control are initiated in time, reviewed and closed in time and most updated SOPs are posted in SOP database in time. Created internal live audit structure for tasks handled by Team Members.
Amit Kumar Srivastava’s Current Industry Exl Service
Amit
Kumar Srivastava’s Prior Industry
Ienergizer
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Aon Hewitt
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Exl Service
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Work Experience

Exl Service
Internal Audit Administration
Mon Apr 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Aon Hewitt
U.S. Benefits Administration
Thu Feb 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Mar 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time)
Ienergizer
Customer Care Executive
Sat Oct 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jan 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time)